Customer Testimonials
Timely, respectful and professional service
Efficient and Professional
I would just like to say that germain Nissan does a really good job with assisting you with your core problems as well as recommendations for the car lifetime expectancies Bianca did a great job communicating with me. She even took time to come out to the car to reset the inside oil change relay and did a very good job informing me when my car was ready. I just wanted to say thank you Bianca for y’all outstanding job your professionalism and expertise. This dealership is one of the top Nissan places I would recommend in the north ... Read More Google - Aug 10, 2026
Great service and very professional staff. I would highly recommend Germain Nissan for any car maintenance!
Excellent service.
Germain Nissan has a loyal and repeat customer here! Their sales team is great, their service team is great, and I always have a positive experience. Whether I’m looking to buy, having an issue, or just need to bring my car in for general maintenance. My last two cars have come from them, and my next one will as well. The purchase and ongoing ownership of a car isn’t just about the car itself, but also about the ethics of the company behind it, and there assistance and support of their customers.It’s clear this particular dealership ... Read More Google - Aug 9, 2026
Greg very nice guys. All the proper work on my car was done within no time. Germain Nissan is good 👍
My visit was wonderful and Tatiyana she was very nice she new a lot about the product very nice kind
I always get great service. That's why I brought my car to you. I would recommend you to anyone.
Everyone was very nice and professional. Fixed our problem immediately.
I had an amazing experience shopping at Germain Nissan. The sales staff was very low pressure and did not hover when looking at vehicles. As a dealership they are about gaining trust in the brand for their customers. I worked with Tatiyana and she was very professional and worked with me on all aspects of the sale. The finance team was great and clearly explained all information. I highly recommend checking Germain Nissan for your next vehicle
Prompt service and on time. Did not have to wait to have service completed. Pleasant staff.
He's worked on our car before and kept us updated on everything that happened and needed to be done ????
Mr. Spalding is a great young man to work with.
Fast friendly service! Technician was extremely helpful, knowledgeable, and efficient. He completed my service in a timely manner. He kept me informed of the progress, and completed all the things I asked for. Waiting area was clean and comfortable. Checkout was fast and easy. Highly recommend!
First time there for service on my 2018 Murano. Greg was knowledgeable and kind, taking care to consider all of my concerns. I will definitely be back!
My experience was good... Everything and everyone was nice and courteous...It was explained to me about how long the job would take and it was right on time...They did an inspection on my vehicle and told me some other things that needed to be repaired..That was something that I liked...Overall I was satisfied with my visit...
Always good experience. Now bought 3 cars there. Great service Never feels like they take you for granted
The service team at the dealership is always very welcoming and friendly. They are very thorough with their vehicle inspection and give a concise breakdown of any concerns/issues.
Greg West was nice and Professional. Camden Piper was friendly, respectful and knowledgeable. In both cases I didn’t feel pressured.
Great person with prefect customer service and easy too understand. Help nicely and clearly explain everything.
Had a great experience with Tatiyana at Germain Nissan and love my new truck! Thank you for the business and working on a deal.
Fraud He's not good for the company bad service I need my money back Just need my money
Great Service, went above and beyond
great experience getting work done by Germain Nissan! they took care of every issue with my vehicle, kindly showing me what was wrong & talking me thru how they could be fixed. let me borrow a rental car for free so i could get to work while they completed the repairs. i highly recommend coming here!
I had an excellent experience buying my Nissan! From start to finish, the entire process was smooth, professional, and stress-free. A huge shout-out to Maria, Deezy, Corey, and John, the owner, who personally helped facilitate the sale and made sure everything came together seamlessly.
Maria was knowledgeable and patient, Deezy made the process enjoyable with outstanding customer service, Corey ensured everything went smoothly behind the scenes, and John’s involvement showed how much he genuinely cares about his customers and the overall buying experience.
Everyone was honest, answered all of my questions, and made me feel like a valued customer ... Read More Google - Jul 15, 2026
The individuals were communicative and kept in touch regarding diagnostics. The car wash was appreciated.
Service was good as usual. My only issue is that my name is misspelled in your system despite continuously requesting it to be corrected.
Great service and follow-up. I was on time for my oil change and tire rotation appointment this past week and for some reason it took 90 minutes.
I took my Maruno in for service. I didn't have to wait too long before I was driving home. Jeff came to talk to me and apologized for any delay. Service was the key!
Stopped by over the weekend to just see what was on the lot. Tatiyana greeted us and was extremely helpful. We were just window shopping for the day but Tatiyana and the team at Germain Nissan helped us out and we ended up purchasing a Nissan Sentra. I would highly recommend you stop by and see the team if you are in the market.
Solid experience from start to finish! My car was washed, tires rotated, oil changed Complete
Maverick was great to work with. Answered all my questions. Very professional.
Very fast and efficient. They go above and beyond. Couldn't be any better.
Friendly Everyone was friendly and knowledgeable. Hassle free and relatively fast. Always love the carwash after too.
Im not sure if this location usually takes a lot of time to inspect and oil change a vehicle, but it has been my case all the time. I’m talking about waiting longer than 2 hours with prior appointment, no rush hours or anything. So, my question is, do they do this to customers who are covered by warranty, and give priority to those who walk in and pay? I can’t believe inspecting and oil change could take longer than 2 hours.
Very couteous and professional
This woman is fantastic. She knows her stuff and is no nonsense. One of the only reasons I wld come back to this location is because of her. Well done!
Very pleasant experience. Clean facilities to wait in Hopefully won't have any more problems this year
This review is specifically for Bradley Moss.
Throughout one of the most difficult and frustrating customer service experiences I’ve ever had, Bradley was one person who consistently treated me with kindness, professionalism, and genuine care. He listened to my concerns, kept me informed, and most importantly, made me feel heard. There were times during this process when I felt overwhelmed, discouraged, and ready to give up, but Bradley was always there to help guide me through it.
He took the time to advocate for me and made sure my concerns didn’t go unnoticed. I truly believe that without ... Read More Google - Jun 24, 2026
It was a great experience. Dounia was so friendly and professional. She really knows how to take care of customers.
Darius was very helpful and patient with me, even though we were not able to complete a deal today.
Very welcoming. Wait time over 2 hrs for an oil change so that was disappointing. When it rained the ceiling started leaking in the waiting area so I had to leave with my laptop.
Camden was very patient with me and made the car shopping process seamless on his end.
Excellent service! Delton was very professional, knowledgeable, and helpful throughout the entire car-buying process. Highly recommend!
Josh ,on the service team, was awesome. Great customer service, very well-spoken and well-mannered. He was able to save me money on my service, scheduled a loaner car, and made sure I was taken care throughout the whole process. Him and the Nissan service team are fantastic.
Friendly and efficient service. Appropriate cost for services. Appreciate transparency of what was evaluated and what is necessary services vs optional.
Darius did a great job answering all my calls, text and questions. If he didn’t know the answer he found it out and got right back with me. I would highly recommend him his service was excellent!
Service was great but car was dirty as hell when I picked it up. I had washed my car co pletely before the appt and the service dept washed it again with nasty dirty water so I had to wash and derail it a second time when I got home.
Very nice buying experience, staff went out of their way to find us the right vehicle. Very fair on pricing too. Highly recommended.
It was a good experience even though it wasn't free (wouldn't that be great) Didn't feel like a con job to sell you something you didn't want
My car had a problem after receiving a basic maintenance service. When I brought the car back, and wanted clarification on what was going on Bianca defended her mechanic (not a problem.) However, there were 2 conflicting reports about the vehicle’s breaks done by the same mechanic in between the 3 days. Bianca was exasperated and irritated with me when I wanted to better understand why my vehicle was in a worse condition. They then told me to start by spending 2000$ MORE to MAYBE fix the problems. When they couldn’t tell me exactly why they didn’t find the problem ... Read More DealerRater - Jun 16, 2026
Friendly courteous helpful The whole experience was professionally handled and my wife and I at no time felt any pressure to purchase. The team at germain Nissan did a great job.
Very profecional service kept me informed a long the way service.
Fast and friendly. Got our work vehicle in and back out quickly. Would recommend them every time.
Top notch process leasing a new Pathfinder. I am out of state and inquired based on website ads. Received almost immediate follow-up. The communication flowed smoothly and frequently. I wasn't sure how difficult it would be as an out of state customer, so I contacted a couple local dealers who didn't want to help or their pricing was astronomical.
Anahi was a pleasure to work with and made the process quite simple. Found a vehicle that met my requests. I even had the Pathfinder delivered to my home. Anahi even followed up to make sure I am enjoying ... Read More DealerRater - Jun 14, 2026
I would like to thank the people at Germain Nissan, especially Dounia Rouijel for their kindness and hospitality. And being able to get me into a new Nissan Altima!
I felt like a priority, which is rare when in a large location. I've always felt this way at Germain Nissan.
Easy check in, they kept me informed the entire day, and answered all questions in a timely manner, very good experience!!
Always have treated myself and family very well I believe that they care about their customers
Easy to work with, plan, reasonable wait.
Mr. West was cordial, sent updates while I waited, and adjusted my bill after I presented a Nissan promo. Thank you!
Excellent....professional Keep me updated on my vehicle maintenance... Everything was completed with all the information....
I walked into Germain Nissan feeling confused and defeated after visiting several dealerships that treated me like a dollar sign instead of a customer. That changed the moment I arrived here. I was greeted warmly, and after sharing a brief summary of my situation, I was introduced to Maverick.
Maverick was exceptional. He listened without judgment, understood the challenges I was facing from buying a car during the inflated COVID‑era market, and approached everything with honesty and respect. He told me, “I can’t make any promises, but we’ll work through every scenario to try to get you ... Read More Google - Jun 10, 2026
(Translated by Google) Excellent service (Original) Excelente servicio
Professional, courteous quick service. Any customer that is looking to purchase a vehicle from Germain Nissan would be welcomed with a professional healthy attitude that is looking to give you their best service and not waste your time.
Although I could not accomplish what I wanted to by getting my AC to work because the cost for an AC compressor was way too much. everything was explained to me. If there was a way I would have immediately had Greg now I remember his name place the order for me and schedule a comeback appointment. The main service agent was kind and trying to get me financing but I only qualified for $1200 and the cost of the service was 1700 +. I will with how things are going lately financially have to suffer through some of this summer if not ... Read More DealerRater - Jun 7, 2026
On time, friendly, knowledgeable. I keep driving a ways to get to this place where I have always been treated well
Friendly professional and always do the job I will recommend the dealership to friends and family
Great customer service and support. We purchased our most recent vehicle from Germain and the experience was great. Service department is knowledgeable and quick. Highly recommend this dealership.
I had a great experience at Germain Nissan and would definitely recommend them to anyone in the market for a new vehicle or needing service on their current one!
Greg and the service team always do a wonderful job! They always communicate and are efficient anytime I bring my car to their service department!
Had damage caused from a aftermarket Oil change company, and germain was unbelievable helpful in getting repair. Joshua, and Bradley are rockstars in the service department. handled my frustration with Grace and helped me get solutions I needed and went above and beyond to make sure I was covered. We’ve purchased 4 cars from germain the in the last few years, and this is why. From end to end this dealership has set themselves apart with excellence in the field.. will be back for my next, and bring my vehicles ONLY here for service
Customer service was excellent ,friendly and professional. Also, I didn’t have a long wait time.
Fast service, good customer service
Darius was amazing really helped me get into the vehicle i wanted for a reasonable price definitely recommend
So far so good. Great salesman, knew everything about the vehicle Quick check out, no problems.
Quality service done in time with transparency. Thank you for checking on my satisfaction but I don't really want to type any more.
He showed me what I wanted. He did push me to a more expensive model. As a woman I felt comfortable instead of on edge and talked down too. He did a great job
Camden and Maverick were fantastic to work with. We visited 8 different dealers looking at Kia,s,,Hondas, Chevy's and Nissan. Camden and Maverick were instrumental in us making the final decision to go with Nissan !!
Good ☺️ 👍🏿
Great Professional vehicle service with skilled technicians, quality workmanship, timely repairs, and trusted care. nice